Banks and lenders don't always play by the rules. If credit was handed to you that should never have been approved, you may be entitled to compensation — and we'll find out for you.
Check My Eligibility NowTakes around 2 minutes • No obligation • No impact on your credit score
Authorised and regulated by the Financial Conduct Authority (No. 838441).
Settling complex financial disputes.
Experts in the Consumer Credit Act 1974 and FCA CONC rules.
A straightforward, stress-free process — we take care of it all.
Lenders have a legal duty to check that credit is affordable and clearly explained. If any of the following ring true, it's well worth checking your eligibility.
Credit was approved that you could never realistically have repaid.
Money became tight not long after the credit was taken out.
Risks, charges or costs were never properly explained to you.
You felt rushed or pressured into signing without the full picture.
Your circumstances or vulnerability were overlooked by the lender.
For many years, we've helped people untangle complicated legal disputes and hold lenders to account. Our approach has always been the same: be transparent, be thorough, and never shy away from calling out lenders who haven't met their legal responsibilities.
Our role is straightforward: to assess your situation honestly, put your grievance to the lender clearly, and manage the entire process on your behalf — with none of the stress landing on you.
Check My Eligibility NowVERA is our purpose-built AI agent that turns dense DSAR documentation into clear, actionable legal insight — quickly, accurately and at scale. Here's how your claim moves from start to finish:
We examine every piece of information your lender is required to provide.
We pinpoint whether you have a valid claim — and exactly what it rests on.
We assess whether lending rules or regulations were broken along the way.
We prepare every document needed to put your claim on solid ground.
We run the whole process from first review to final outcome — start to finish.
"The whole team were professional and efficient from day one. I'd happily recommend them to anyone."
"Everything was sorted without any fuss on my part. Genuinely couldn't have asked for more."
"Knowledgeable, efficient and always happy to explain things clearly. A first-class service."
"I was reassured from the very first call right through to the end. Fantastic from start to finish."
A quick, no-obligation check that won't touch your credit score. If you're owed money, we'll help you get it back.
Check My Eligibility NowNo win, no fee • FCA regulated • We handle everything